Estuche Kawaii

・All orders are shipped directly from our office in Japan.
・Most orders are prepared within 3-7 business days once payment has been received.
・It is our goal to always include a tracking number whenever possible.
All shipments we use will be notified with a tracking number.
・All prices are in United States (USD) currency.

more info: Shipping policy

All sales are final. No returns, exchanges, or refunds will be accepted. We do not issue refunds except in the case of an out-of-stock item. Otakushopjapan is not responsible for lost or damaged items while in transit. Some shipping methods allow insurance claims for loss or damage in transit.

More info: Refund policy